E-mail: sales15@hengjinding.com



    Qingdao Hengjinding Precision    Machinery Co.,Ltd 
    Add:East Grain Station ,Liujia
    Street ,Longquan Town ,Jimo    City,Shandong ,China
 website: n


I. After-sales Service Tenet
“Customer First, Service Supreme”, provide high-quality and first-rate star service for customers

II. After-sales Service Principle
1. We provide superior service for customers, and arrive at the scene on time and rapidly handle the problem to make the customers restore production in the shortest time.
2. We open after-sales service special line, and have professional technician to eliminate technological problems rapidly. Welcome to call us for exchange and consultation.
3. We give free warranty to the parts caused by quality problem in warranty period, and can provide the parts for the damaged parts after the warranty period to ensure your production until the original parts are repaired.
4. We will carefully listen to any complaint to our company and give you satisfactory reply within 48h after receiving your complaint.
5. We carry out track service for customers, and arrive at the field to provide professional technical guidance and face-to-face technical exchange for the users through irregular after-sales service, ensuring more thorough equipment debugging and maintenance. We continuously gather customer suggestions and listen to customers to make up our defect, so as to provide high-quality and first-rate service for you better.

III. After-sales Service Objective
We continuously provide star service for customers, and now have 4 after-sales technicians, service resources, excellent technical service, professional knowledge and honest work attitude. We will serve the customers in a careful, meticulous, professional and thoughtful manner. Welcome to offer more valuable suggestions, and let your suggestions enable us to continuously improve for creating a bright future.


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